I am a big fan of documenting expected behaviors for a team. Reasons: 1) expectations are clearly stated, which improves performance and 2) it is easier to call out members who are not abiding by the rules.
Every team should spend time upfront to construct and document rules of behavior and engagement. Here is an example set of rules one of my teams came up with that helped us perform well over several years.
• When in conflict we will try to see the situation from the other’s perspective
• We will not leave our meetings with “silent nos”
• We will listen to each other but not beat dead horses (80/20 rule)
• We will build an environment of trust
• We will work together on a finite number of common goals
• We will be more inclined to ask for and offer help
The team that created this…
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