Managing Information Technology in Schools: Doing IT Better


What is the value of information technology (IT)?  Are schools getting what they pay for?  Most school business managers see IT as yet another cost center and they grumble.  So how do you manage IT to be efficient and effective—and still control costs?

Nowadays, IT now entangles practically every aspect of school operations, including keeping keeps the lights on.  Without IT, classrooms are too hot or too cold, the phones are dead, and student learning is limited or severely disrupted.  Each year, school leaders invest more into technology, either in hope of unlocking potential and efficiency, or in fear of what might happen if IT breaks.  As more and more is spent on IT each year, school leaders are left perpetually wondering if such spending will provide a return on investment.  Despite having become a key to supporting student learning, few districts are adept at managing IT.  A modern school…

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