Monthly Archives: October 2013

Trust versus CYA

We are all familiar with the phenomenon of playing CYA at work. There is the potential for something negative happening in the future and we take care to document the problem and give our recommended solution to it. We put…

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The Meaning of Trust

You may be interested in an article that was published in the October edition of Sales and Service Excellence Magazine. I reveal my top five ways to build trust within an organization. Meaning of Trust October Sales and Service Excellence, October…

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The Scourge of the Zombie Employee

Originally posted on Linked 2 Leadership:
Zombies exist – and they just might be working for your company. In the day and age of belt-tightening across industries, reduced budgets, and a focus on maximized productivity, employees are being asked to take…

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It’s Faux Trust

I get a lot of gift catalogs and always chuckle when they advertise the “faux plants.” Why they do not call them “fake plants” is pretty obvious. Nobody would want to buy something fake, so they give the items a…

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Reign of Error: Diane Ravitch in Philadelphia

Originally posted on teacherbiz:
On September 17th, just one day after a comparatively poorly-attended “Teacher Town Hall” hosted by Michelle Rhee, Steve Perry, and George Parker at Temple University, Diane Ravitch spoke to a full auditorium—and via simulcast to a…

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