Sooner or later…sooner if you’re in a leadership position…you will get wounded by “friendly fire”— unfair criticism from a boss or colleague.
Friendly fire comes in all shapes and sizes. Sometimes it shows up in your annual performance review when the boss rates you as failing to meet expectations in an area of performance where you had no idea you were falling short. Other times friendly fire shows up when a colleague criticizes you in an effort to deflect attention from his/her own shortcomings. Regardless of the cause or circumstance, friendly fire hurts. It erodes trust between people, causes rifts in relationships, and stymies effective teamwork. You can’t control when friendly fire comes your way, but you can choose how to respond. Here are 8 tips on how to survive friendly fire:
1. Remember that your response shapes your reputation – Above all else, remember this point: the way you choose…
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